Frequenty Asked Questions
I recently underwent lab work elsewhere. Will Transcend accept those results?
At Transcend, our assessments require a unique and comprehensive blood panel to ensure accurate and personalized health insights. Therefore, we typically request that tests be ordered through us. We understand you may have recent results from elsewhere and invite you to share them with our team. We'll review them to see if they can complement our analysis or if additional specific tests are required.
For personalized assistance or further queries, please contact our support team. We're here to ensure your health evaluation is thorough and tailored to you.
How do I access my test results?
When your results are ready, you'll get an email notifying you that they have been uploaded to your patient account. To access your results, you will need to create an account with Quest and access their patient portal.
Can I use my health insurance to cover these lab panels?
These lab panels are private pay and not eligible for coverage by health insurance.
Does Transcend offer international shipping or service?
Currently, we only serve within the 50 United States and the District of Columbia.
Are there any age restrictions for your services?
Our services are only accessible to individuals aged 18 or over, or in some cases aged 21 or over. Our team of medical providers will assess your eligibility for treatment based on your age and objectives.
How long will it take to receive my results?
You can expect to receive your blood test results within 7-10 business days.