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The Restore
& Renew Event

Current patients–contact your Wellness Specialist today!

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Frequently Asked
Questions

What are peptides?
Peptides are short chains of amino acids that play crucial roles in various biological functions within the body. In the context of healthcare, peptide therapy involves the use of specific peptides to address medical conditions or enhance physiological processes.
After completing the intake form, our team will review your information and contact you to schedule a consultation with one of our wellness specialists. During the consultation, we will discuss your health goals, medical history, and tailor options specifically to you and your objectives.
Transcend does not work with health insurers, but we do accept HSA and FSA as a method of payment. We can provide invoices and lab requisitions, but we don't offer procedure or diagnostic codes as we operate on a direct pay basis.
Bloodwork is not required for all medications such as peptides. However, bloodwork is required to be considered for certain medications such as hormone replacement therapy (HRT). Our medical team will determine the necessity of bloodwork based on your individual needs.
Eligibility for hormone replacement therapy will be assessed after we receive your bloodwork results, and our medical team completes their evaluation. Factors such as symptoms, current medications, age, medical history, and hormone levels will be considered in determining protocols.
Currently, we only serve within the USA.
Lab results turnaround time can vary depending on the laboratory processing times. Typically, results are available 7-10 business days and our team will notify you as soon as they become available.

At Transcend, our assessments require a unique and comprehensive blood panel to ensure accurate and personalized health insights. Therefore, we typically request that tests be ordered through us. We understand you may have recent results from elsewhere and invite you to share them with our team. We'll review them to see if they can complement our analysis or if additional specific tests are required.

For personalized assistance or further queries, please contact our support team. We're here to ensure your health evaluation is thorough and tailored to you.

Peptides should be stored according to the pharmacy's instructions, typically in a cool, dry place away from direct sunlight. Refrigeration may be required for certain peptides, and our team will provide specific storage guidelines with your medication.
If you miss a dose of your prescribed peptide medication, please contact your Wellness Specialist for guidance on how to proceed. They will provide instructions based on your individual protocol.
Must be 18+ for peptide therapy. Our wellness team will assess your eligibility for treatment based on your age and objectives.
The refill frequency for peptide or HRT prescriptions will depend on your individual protocol and dosage. Our Wellness Team will coordinate with you to ensure you receive timely refills as needed.
Yes, you can travel with your prescribed peptide medications. However, it's essential to adhere to transportation guidelines and ensure proper storage conditions to maintain medication efficacy during travel.

Your health. Your way.

Transcend Medical Disclaimer
Transcend is a licensed non-diagnostic preventative health care provider. Our doctors and medical staff directly prescribe all required tests and review and confirm all test results. We may also require/perform physical exams, consult with primary physicians, and validate and verify submitted medical information. Patients who are found to have issues and symptoms of a legitimate medical and/or health condition are referred to a medical specialist in the specific required field for diagnosis and treatment in a specialized and monitored program. Transcend reserves the right to recommend and use internal and/or external medical specialists for any patient. All patient information will be protected under governing HIPPA rules and regulations. Transcend is not an internet pharmacy and does not dispense, ship, or distribute medications from our facility or website. Any and all medication prescribed by our doctors and/or associated medical will be dispensed from a US FDA-approved pharmacy. All patients are required to fulfill and follow all of the medical instructions and procedures prescribed by doctors and contact us immediately if they have any problems. Patients who are found to have submitted fraudulent information will be terminated from any health program offered by Transcend. Any medication prescribed is only for the use of the patient and is not to be transferred, distributed, modified, or used by any other person(s). Transcend Company Inc complies with HIPAA and wants to exchange text messages with you. By clicking Submit below, you agree to receive text messages from Transcend Company. These text messages may contain details about your care providers, programs, healthcare reminders, or conditions (e.g. low testosterone, vitamin D deficiency, low blood sugar, etc.). You acknowledge and agree that text messages are never completely private or secure. You understand text messages will be sent unencrypted and may be read or intercepted by others.

Consent for Communication

By agreeing, I hereby consent to receive text messages (SMS) and emails from Transcend regarding my account, services, and promotions. This includes, but is not limited to:

  • Account and service updates.
  • Information on hormone replacement therapies, peptides, and other products.
  • Promotional messages and offers.
  • Appointment reminders.

I understand standard text messaging rates may apply, and I can opt out at any time by replying “STOP” to texts or following the unsubscribe link in emails.

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EEO Statement

Transcend provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.