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Gift Card Terms and Conditions

Electronic Gift Card Disclaimer

This electronic gift card (the “Card”) is subject to the following terms and conditions:

  • Non-Refundable: The Card is non-refundable and cannot be redeemed for cash or cash equivalents. Any unused balance on the Card will not be refunded or returned to the cardholder under any circumstances.
  • No Expiration Date: The Card does not expire, providing the cardholder with flexibility and peace of mind.
  • Lost or Stolen Cards: The issuer is not responsible for lost, stolen, or damaged Cards. It is the cardholder's responsibility to safeguard the Card and its details. Any lost or stolen Cards will not be replaced.
  • Redemption: The Card can be redeemed for eligible purchases through Transcend Company.
  • Balance Inquiries: The cardholder may check the balance on the Card by consulting their wellness specialist or by contacting the Transcend office at (248) 520-5407.
  • Use of Multiple Cards: Only one gift card can be utilized per transaction, in accordance with the issuer's policy.
  • Compliance with Law: Use of the Card is subject to all applicable laws and regulations, including any restrictions on the issuance, use, and redemption of gift cards.

By purchasing, using, or accepting the Card, the cardholder agrees to abide by these terms and conditions. The issuer reserves the right to modify or terminate the Card program or these terms at its discretion.

For inquiries, please contact Transcend Customer Support at (248) 520-5407 or client.services@transcendcompany.com

Transcend Medical Disclaimer
Transcend is a licensed non-diagnostic preventative health care provider. Our doctors and medical staff directly prescribe all required tests and review and confirm all test results. We may also require/perform physical exams, consult with primary physicians, and validate and verify submitted medical information. Patients who are found to have issues and symptoms of a legitimate medical and/or health condition are referred to a medical specialist in the specific required field for diagnosis and treatment in a specialized and monitored program. Transcend reserves the right to recommend and use internal and/or external medical specialists for any patient. All patient information will be protected under governing HIPPA rules and regulations. Transcend is not an internet pharmacy and does not dispense, ship, or distribute medications from our facility or website. Any and all medication prescribed by our doctors and/or associated medical will be dispensed from a US FDA-approved pharmacy. All patients are required to fulfill and follow all of the medical instructions and procedures prescribed by doctors and contact us immediately if they have any problems. Patients who are found to have submitted fraudulent information will be terminated from any health program offered by Transcend. Any medication prescribed is only for the use of the patient and is not to be transferred, distributed, modified, or used by any other person(s). Transcend Company Inc complies with HIPAA and wants to exchange text messages with you. By clicking Submit below, you agree to receive text messages from Transcend Company. These text messages may contain details about your care providers, programs, healthcare reminders, or conditions (e.g. low testosterone, vitamin D deficiency, low blood sugar, etc.). You acknowledge and agree that text messages are never completely private or secure. You understand text messages will be sent unencrypted and may be read or intercepted by others.

Consent for Communication

By agreeing, I hereby consent to receive text messages (SMS) and emails from Transcend regarding my account, services, and promotions. This includes, but is not limited to:

  • Account and service updates.
  • Information on hormone replacement therapies, peptides, and other products.
  • Promotional messages and offers.
  • Appointment reminders.

I understand standard text messaging rates may apply, and I can opt out at any time by replying “STOP” to texts or following the unsubscribe link in emails.

EEO Statement

Transcend provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.